Phone or internet complaint to your operator (Osiptel)

We draft your phone or internet complaint against your operator using your own facts. This is not legal advice or representation — it is document preparation, something you can file yourself with your operator and, if needed, appeal to Osiptel.

This is not legal advice or representation. We draft the document with the facts you give us, for a complaint to your phone or internet operator — the mandatory first step before appealing to Osiptel. We do not cover court proceedings, opinions on the merits of your case, or anything requiring a licensed lawyer.
Include dates, billed amounts, service cutoffs, and what you were told when you complained through other channels.

It is a draft that you review and file yourself. It is not legal advice or representation. Filing is free and you do not need a lawyer; what you pay for is the drafting.

What happens to what you type

  • We keep what you type into this form only to build the document. If you do not pay, it is deleted automatically after 2 hours. If you pay, it is deleted 24 hours after payment, together with the download link.
  • This assistant uses no artificial intelligence: the document comes from a fixed template, and your text is not sent to any AI service.
  • Payment is processed by Culqi. We never see or store your card details. The email you give for the receipt is sent to Culqi, which issues the receipt; Mis Derechos does not keep it.

More detail, and how to ask us to delete your data sooner: privacy policy (Ley 29733).