Consumer complaint to Indecopi

We draft your Indecopi consumer complaint using your own facts. This is not legal advice or representation — it's document preparation, the same thing Indecopi itself says you can file without a lawyer.

This is not legal advice or representation. We draft the document using the facts you give us, for an administrative complaint to Indecopi — the same route Indecopi says you can file yourself, without a lawyer. We don't cover judicial proceedings, opinions on the merits of your case, or anything requiring a licensed attorney.
Include dates, amounts, and what you were told when you complained. No need for legal language — use your own words.
Fill this in only if fifteen business days have passed since then with no answer. It adds the Ley 31435 paragraph on that deadline to your complaint. It does not apply to health-care complaints, which have their own deadline.

It is a draft that you review and file yourself. It is not legal advice or representation. Filing is free and you do not need a lawyer; what you pay for is the drafting.

What happens to what you type

  • We keep what you type into this form only to build the document. If you do not pay, it is deleted automatically after 2 hours. If you pay, it is deleted 24 hours after payment, together with the download link.
  • This assistant uses no artificial intelligence: the document comes from a fixed template, and your text is not sent to any AI service.
  • Payment is processed by Culqi. We never see or store your card details. The email you give for the receipt is sent to Culqi, which issues the receipt; Mis Derechos does not keep it.

More detail, and how to ask us to delete your data sooner: privacy policy (Ley 29733).