Complaint to your financial institution
We draft your complaint against a bank or financial institution using your own facts. This is not legal advice or representation — it is document preparation, something you can file yourself with your institution and, if needed, escalate to the SBS or Indecopi.
This is not legal advice or representation. We draft the document with the facts you give us, for a complaint to your bank or financial institution — the mandatory first step, with fifteen business days to resolve it, before going to the SBS or Indecopi. We do not cover court proceedings, opinions on the merits of your case, or anything requiring a licensed lawyer.
Available soonWe are not taking payments on the site yet. You can fill in the form and see the document preview for free; the full download will be available soon.
It is a draft that you review and file yourself. It is not legal advice or representation. Filing is free and you do not need a lawyer; what you pay for is the drafting.
What happens to what you type
- We keep what you type into this form only to build the document. If you do not pay, it is deleted automatically after 2 hours. If you pay, it is deleted 24 hours after payment, together with the download link.
- The document you file is in Spanish, as Peruvian authorities and companies require, and comes from a fixed template. To put your own descriptions into Spanish, the text you type in description fields (never your name, ID number, address, amounts or dates) is sent to Google's Gemini API, which translates it under its own terms. You read and correct the Spanish before you pay, and your PDF also includes an English reading copy that is not for filing. Do not type details the document does not need (account numbers, diagnoses, passwords).
- The translation is kept for 2 hours so the same text is not translated twice, and your IP address is used as a daily translation counter that is deleted after 26 hours.
- Payment is processed by Culqi. We never see or store your card details. The email you give for the receipt is sent to Culqi, which issues the receipt; Mis Derechos does not keep it.
More detail, and how to ask us to delete your data sooner: privacy policy (Ley 29733).